DMARC MSP Case Study: Presis

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“Well-Organized Support and a Nice UI”
Chris Borsboom
Senior Workspace Specialist, Presis

Company: Presis
Customer Type: MSP Partner
Country: Netherlands

Overview

Presis works with businesses that rely on Google Workspace for communication and collaboration. As part of its services, the company also helps customers address email security and authentication requirements.

Managing DMARC across client domains requires more than publishing a record. MSPs need visibility into authentication activity, an understanding of configuration issues, and a practical way to manage these requirements across different customer environments.

Presis uses PowerDMARC to support this process and help its team make sure client emails are delivered as intended.

The Challenge: Helping Clients Maintain Reliable Email Delivery

Email is a critical part of business communication, and authentication issues can affect whether legitimate messages reach recipients.

For Presis, one of the key objectives was to help clients maintain reliable email delivery while managing their email authentication requirements.

As a service provider working with multiple businesses, Presis also needed a platform that would make DMARC management straightforward for its team.

This meant having:

Clear visibility into DMARC activity
A practical interface for managing email authentication
Support when technical questions arise
Tools that help identify issues affecting client email delivery
A solution that can fit into Presis’s broader Google Workspace services

The Solution: Simplifying DMARC Management with PowerDMARC

PowerDMARC gives Presis a centralized platform for monitoring and managing DMARC across client domains.

The platform provides human-readable DMARC reporting that helps service providers understand authentication activity and identify potential configuration problems. This visibility can help teams investigate issues that may affect legitimate email delivery.

For Presis, the user experience is an important part of that process. Chris Borsboom specifically highlighted PowerDMARC’s well-organized support and user interface as key positives.

The platform also brings multiple email authentication services together, allowing MSPs to manage technologies such as DMARC, SPF, DKIM, BIMI, MTA-STS, and TLS-RPT from one platform.

This gives service providers like Presis a more centralized way to support the email authentication needs of their customers.

The Results: Better Visibility and Support for Client Email Delivery

Using PowerDMARC has helped Presis support its clients’ email authentication requirements while focusing on a key objective: making sure legitimate client emails are delivered.

1. Supporting Reliable Email Delivery

For Presis, the primary benefit is practical: helping ensure that its clients’ emails reach their intended recipients.

PowerDMARC’s DMARC monitoring and reporting provide visibility into authentication activity that can help Presis investigate delivery-related issues.

2. A Clearer User Experience

Chris highlighted PowerDMARC’s interface as one of the aspects he likes most about the platform.

A well-organized interface can make it easier for service providers to navigate DMARC information and work through authentication-related tasks across client environments.

3. Organized Support When It Matters

Technical email authentication issues can require troubleshooting and domain-specific investigation. Presis specifically called out PowerDMARC’s support as a positive aspect of its experience.

For an MSP, access to organized support can complement the platform itself when working through client requirements.

4. A Foundation for Client Email Security

Presis already offers a DMARC tool as part of its Google Workspace-focused services, helping customers protect their domains against phishing and spoofing.

PowerDMARC supports this service model by providing the reporting and management capabilities needed to monitor email authentication and address issues across client domains.

Final Words: Helping Presis Keep Client Email Moving

PowerDMARC gives the Presis team a platform for monitoring email authentication and investigating issues that can affect client email delivery. Combined with organized support and an intuitive interface, it helps Presis incorporate DMARC management into the services it provides to customers.

For MSPs and IT service providers looking to add or strengthen managed email authentication services, PowerDMARC provides centralized DMARC monitoring, reporting, hosted authentication services, and MSP-focused capabilities to support client environments at scale.

Want to offer managed DMARC services to your clients? Explore the PowerDMARC MSP/MSSP Partner Program.

About
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Ahona Rudra

Domain & Email Security Expert at PowerDMARC

Ahona is the Marketing Manager at PowerDMARC, with 5+ years of experience in writing about cybersecurity topics, specializing in domain and email security. Ahona holds a post-graduation degree in Journalism and Communications, solidifying her career in the security sector since 2019.

DMARC MSP Case Study: How Presis Improved Client Email Deliverability with PowerDMARC