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example.com) in the input field above -> no need to include https:// or www.| Field | What it means | Example |
|---|---|---|
| Priority | Lower number = higher priority. Mail is delivered to the lowest-priority server first. Equal-priority servers share traffic equally. | 10 |
| Mail Server | The hostname of the mail server that accepts incoming email. Must resolve to an A or AAAA record. | mail.example.com |
| IP Address | The IPv4 or IPv6 address the mail server hostname resolves to. A blank IP means the hostname has no A record -> a misconfiguration preventing delivery. | 142.250.10.26 |
| PTR Record | Reverse DNS for the mail server IP. Many receiving servers verify that the PTR matches the MX hostname. A missing or mismatched PTR can cause mail to be flagged as spam. | mail.example.com |
| TTL | Time To Live -> how long (in seconds) DNS resolvers cache this record before re-querying your authoritative nameserver. | 3600 |
| Result | What it means | What to do |
|---|---|---|
| Valid | Two or more MX records found with different priorities. Your domain can receive email and has failover configured. | No action needed. Monitor periodically to ensure records stay correct. |
| Warning | Only one MX record found, or a hostname could not be resolved. Email may still arrive but there is no failover. | Add a secondary MX record with a higher priority number (e.g. 20) pointing to a backup server. |
| No Records | No MX records exist. All email sent to this domain will bounce immediately. | Add MX records via your DNS provider pointing to your mail provider (e.g. Google Workspace, Microsoft 365). |
| Priority badge | Green = primary (lowest number). Blue = secondary. Yellow = backup or fallback. | Ensure your primary server has the lowest number and backups have progressively higher values. |
| TTL value | How long DNS resolvers cache this record. High TTL means changes take longer to propagate worldwide. | Lower TTL to 300-600s before planned changes. Restore to 3600s+ afterward. |
An MX (Mail Exchanger) record is a DNS record that specifies which mail servers are responsible for receiving email on behalf of a domain. Without a valid MX record, email sent to your domain will bounce immediately with a delivery error.
Each MX record contains two key values: the hostname of the mail server and a priority number that determines which server is tried first. Lower priority numbers take precedence -> a server with priority 10 is tried before one with priority 20.
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