• DMARC MSP Case Study: CloudTech24 Simplies Domain Security Management for Clients with PowerDMARC

DMARC MSP Case Study: CloudTech24 Simplies Domain Security Management for Clients with PowerDMARC

Blog, Success Stories

Read the inspiring story of how UK-based MSP CloudTech24 automated and simplified domain security management for multiple client domains with PowerDMARC.

by Ahona Rudra

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DMARC MSP Case Study: CloudTech24 Simplies Domain Security Management for Clients with PowerDMARC
Table Of Contents−

“Really simple but powerful tool for configuring, managing, and monitoring domain security.”

Rob Brewer

Director of Cyber Operations at CloudTech24

Overview 

Company: CloudTech24

Customer Type: MSP Partner

Country: United Kingdom 

CloudTech24, a UK-based cyber security operations company was suddenly faced with the tough task of managing multiple domains and email authentication for numerous organizations. They set out on their journey to look for a centralized dashboard to automate and streamline this process. PowerDMARC’s DMARC MSP Partner Program was the perfect solution.

Key Takeaways

  1. A centralized dashboard can significantly simplify the management of email security across multiple domains.
  2. Implementing email authentication protocols like DMARC, SPF, and DKIM is essential for enhancing email security.
  3. SPF flattening is a valuable tool for addressing limitations in SPF records for clients.
  4. Regular monitoring of email delivery issues helps maintain email authenticity and reduces security risks.
  5. Choosing a user-friendly platform can improve operational efficiency for Managed Service Providers in managing email security.

The Challenge

CloudTech24’s clients span various industries, including construction, medical, legal, and finance. Due to this reason, the MSP was looking for a reliable solution to manage email security across multiple domains while maintaining full visibility and control.

CloudTech24 was facing the following challenges in their MSP journey: 

  1. The complexity involved in managing multiple client domains 
  2. The complexity involved in implementing email authentication across multiple organizations
  3. SPF-related issues faced by multiple clients

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The Solution

PowerDMARC provided CloudTech24 with: 

  1. A unified cloud-based native MSP platform that simplified the management of email security protocols like DMARC, SPF, and DKIM across multiple domains.
  2. The ability to easily view, configure, manage, and monitor email authentication protocols for all their clients in one place. 
  3. Enhanced ability to regularly check for issues affecting email delivery.
  4. SPF flattening feature to help resolve SPF record limitations for clients.

Results

CloudTech24 could now do the following with PowerDMARC:

  • Increase operational efficiency by actively managing several client domains from a single interface.
  • Use PowerDMARC’s SPF flattening tool to quickly fix problems with SPF records.
  • Enable DMARC policies to strengthen their clients’ email security posture, which will improve email delivery and reduce phishing attempts.

CloudTech24 praised PowerDMARC’s simplicity of implementation and administration, noting that it made email authenticity monitoring easier to access, which helped them keep an eye on security issues.

Final Words

CloudTech24’s experience with PowerDMARC highlights the importance of a centralized, easy-to-use solution for MSPs tasked with managing email security.

If like CloudTech24, you wish to grow your MSP business by partnering with an industry-acclaimed email security vendor – contact us today!

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