Captivate MSP Case Study: Streamlining Email Authentication
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“Professional and reliable DMARC solution”
George Adams (CEO, Captivate Technology Solutions)
Company: Captivate Technology Solutions
Customer Type: MSP Partner
Country: UK
Captivate Technology Solutions, a managed service provider committed to delivering seamless IT experiences, sought a reliable solution to safeguard client email communications and streamline email authentication processes. By partnering with PowerDMARC, Captivate was able to fully automate email delivery setups while enforcing strong domain protection for its clients.
The Challenge
As an MSP, Captivate manages multiple client domains and email systems. Ensuring that all client emails are authenticated and secure was a time-intensive task prone to human error. The team faced challenges with:
- Preventing email spoofing and phishing attacks on client domains
- Quickly identifying and responding to potential threats
- Managing DMARC, SPF, and DKIM configurations across multiple clients efficiently
Without an automated solution, these tasks consumed significant resources and posed risks to client trust and reputation.
The Solution
Captivate implemented PowerDMARC’s platform to automate email authentication processes and gain comprehensive visibility into email channels. Key benefits included:
- Automated Email Delivery Setup: Streamlined configuration of DMARC, SPF, and DKIM for all client domains
- Real-Time Threat Monitoring: Detailed reporting and analysis to identify unauthorized email activity
- Enhanced Security Enforcement: Strong DMARC enforcement to prevent spoofing and phishing attempts
- Dedicated Support: Access to PowerDMARC’s team for guidance and troubleshooting whenever needed
According to George Adams, CEO of Captivate Technology Solutions, “PowerDMARC is an exceptionally intuitive platform that is easy to manage, and I appreciate having access to support whenever I need it. The platform’s features allow us to fully automate our email delivery setup, which is essential for us as an MSP.”
The Results
By leveraging PowerDMARC, Captivate achieved:
- Improved Client Security: Strong protection against email spoofing and phishing attacks
- Operational Efficiency: Significant reduction in manual configuration work, freeing up MSP resources
- Proactive Threat Response: Quick identification and resolution of potential email threats
George adds, “The system works as expected and delivers on its promises.”
Final Words
PowerDMARC empowered Captivate Technology Solutions to automate email authentication while strengthening client domain security. MSPs looking to streamline email security and boost client trust can benefit from joining our DMARC MSP Partner Program today!
Domain & Email Security Expert at PowerDMARC
Ahona is the Marketing Manager at PowerDMARC, with 5+ years of experience in writing about cybersecurity topics, specializing in domain and email security. Ahona holds a post-graduation degree in Journalism and Communications, solidifying her career in the security sector since 2019.
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