20 MSP Software Platforms to Run and Scale Your IT Services Business in 2026

If you run an MSP, you’ve probably inherited a stack that grew one tool at a time. Tickets in one place, patching in another, backups somewhere else, and security living in its own world. 

A 2025 report found that 75 percent of MSPs struggle with alert fatigue and operational inefficiencies caused by too many siloed systems.

The point of picking a stack for 2026 is to stop paying the tab-switching tax: chasing alerts, reconciling mismatched data, and explaining to clients why one report says green while another says red.

This article is a decision guide for MSP owners and operators who are overwhelmed by tool sprawl and trying to choose the right MSP software stack for 2026. 

What Counts as “MSP Software” in 2026?

Most MSP stacks still start with two core systems: Remote Monitoring and Management (RMM) and Professional Services Automation (PSA).

• An RMM is what keeps client environments running day to day. It monitors devices, pushes patches, runs scripts, and alerts you when something breaks or is about to. If a server goes offline at 2 a.m. or a laptop misses critical updates, this is the system that knows first.
  
• A PSA is what turns that technical work into billable operations. It handles tickets, time tracking, SLAs, billing, contracts, and client communication. In simple terms, the RMM finds the problem; the PSA tracks the work and gets you paid for fixing it.

Here’s the part most stacks ignore until something goes wrong: email trust. MSPs are often responsible for client domains and mail systems, so when spoofing hits, a brand gets impersonated, or a mailbox provider starts filtering harder, the MSP gets pulled in fast. And with major providers tightening sender requirements, email authentication has shifted from a “security nice-to-have” to an operational dependency.

That’s why email authentication often falls into the same bucket. Protocols like Domain-based Message Authentication, Reporting and Conformance (DMARC), Sender Policy Framework (SPF), and DomainKeys Identified Mail (DKIM) quietly affect trust and deliverability, but are usually addressed only after something breaks.

Over time, these tools accumulate because each one solves a real problem, but they don’t always talk to each other well.

In 2026, MSPs are consolidating tools into unified platforms to reduce alert fatigue, improve efficiency, and simplify security.

Clients don’t see your software stack. They see whether issues are caught early, resolved quickly, and explained clearly. The right MSP software is the one that makes those outcomes repeatable.

How We Built This List (Methodology and Criteria)

We built this list around how MSPs actually operate day-to-day. Every tool here is actively used by MSPs, relevant in 2025–2026, and still being developed and supported. We prioritized platforms where integrations work reliably, workflows match MSP realities, and the tool reduces manual cleanup, alert noise, and operational friction once it’s live. 

We intentionally excluded tools that appear stagnant, are poorly supported, lack meaningful MSP relevance, have unclear pricing, or require constant workarounds to fit a service-provider workflow.

Every tool included is:

• Actively used by MSPs
• Relevant in 2025–2026
• Still being developed and supported
• Tools that are stagnant, niche, or poorly matched with MSP workflows are intentionally excluded.

Quick Comparison of MSP Software (2026)

To set the stage, here’s a high-level comparison of the 20 featured solutions. We’ve grouped them by category and noted their primary focus, ideal MSP size, pricing model, and trial info for a quick scan:

Now, let’s break down each solution in detail: what it does, why it might be a fit, pros and cons, pricing, and more.

Top 20 MSP Software Solutions

Whether you’re looking for a unified all-in-one stack or specialized tools to extend your current setup, this list covers a range of needs and budgets.

1. PowerDMARC: Best-in-Class Email Authentication Platform (DMARC) for MSPs

PowerDMARC is an email authentication platform that helps MSPs manage and enforce DMARC, SPF, DKIM, BIMI, MTA-STS, and TLS-RPT across multiple client domains from a single, multi-tenant dashboard. It is designed specifically for service providers that need centralized visibility, client isolation, and scalable domain management.

The platform supports full white-labeling, allowing MSPs to present PowerDMARC under their own branding and domain. It also integrates with MSP billing workflows through PSA and MSP finance tools such as ConnectWise and Gradient MSP, making it practical to offer DMARC as a managed service rather than a one-off setup. Core capabilities include automated DMARC report parsing, real-time spoofing alerts, SPF record flattening through PowerSPF, domain-level threat visibility, and a multi-language interface for global client support.

If you want a deeper look at how automation is changing DMARC analysis at scale, we’ve broken that down in our article on DMARC AI and the evolution of email authentication.

Why this tool matters for MSPs

Great for managing email authentication across multiple client domains from a single multi-tenant console.

How PowerDMARC fits into an MSP workflow

A typical MSP workflow involves onboarding a client domain into PowerDMARC, monitoring authentication reports in relaxed policy mode, identifying legitimate senders, and gradually moving the domain to enforcement. Alerts surface spoofing attempts in real time, while automated reports and dashboards provide client updates. Billing is handled per domain, matched with MSP contracts, without manual reconciliation.

Features

• Multi-tenant dashboard for managing multiple client domains
  
• Full white-label support, including branding and custom domain access
  
• Automated DMARC report aggregation and analysis
  
• Real-time spoofing and impersonation alerts
  
• SPF Macros optimization to avoid DNS lookup limits
  
• BIMI, MTA-STS, and TLS-RPT hosting and management
  
• PSA integrations and API access for automation
  

Pros

• Built specifically for MSP and multi-tenant use cases
  
• Covers the full email authentication stack in one platform
  
• Clear client-level visibility and reporting
  
• Supports recurring, domain-based service offerings
• No technical knowledge needed

Cons

• Focused only on email authentication and domain security
  
• Pricing scales with the number of client domains
  

Pricing

Starts at $8 per month. MSP-specific volume and usage-based plans are available.

Best for

MSPs offering security-focused services, especially those supporting regulated industries such as finance, legal, healthcare, or government. Also well-suited for providers looking to productize DMARC management as an ongoing service rather than ad hoc consulting work.

Recent product updates

Expanded language support, improved UI filtering for multi-domain views, upgraded API endpoints, and enhanced alerting for suspicious sources.

2. SuperOps: Unified PSA and RMM with AI-Powered Automation

SuperOps is a unified solution combining service desk, project management, RMM, and automation in one. 

It stands out for embedding an AI assistant (Monica) to help classify tickets, suggest resolutions, and even draft responses for technicians. This automation-first approach means routine tasks like ticket routing and patch scheduling can be handled with minimal human intervention. 

Why choose SuperOps? 

Built as a modern unified platform where PSA and RMM are designed together, not bolted on later. Strong on automation-first workflows.

Features

• Unified PSA + RMM (service desk, projects, monitoring in one platform)
• AI-assisted ticket triage and response drafting (Monica)
• Automation runbooks for routing and common remediation workflows
• Patch management and policy-based scheduling for endpoints
• Asset and device context linked to tickets (alerts, history, actions in one view)

Pros

• Automation & AI: Offers AI-assisted ticketing and an automation engine for workflows, saving time on repetitive tasks.
  
• Modern, intuitive interface with fast onboarding, the UI is less cluttered than legacy suites, easing adoption.

Cons

• Some advanced features are still maturing, so certain integrations or deep customizations might not be as extensive as ConnectWise or other incumbents.

Pricing 

Pricing is transparent at $89 per tech/month as PSA only (Standard), up to $179 for the Advanced tier (which unlocks more AI and integration capabilities). Offers PSA-only/RMM-only and unified tiers.

Best for

If you find older tools clunky and are comfortable with cloud software, SuperOps can boost efficiency and reduce your software clutter.

Recent updates

SuperOps has been investing in AI. A recent update introduced an improved AI ticket triage system and runbook templates to automate common remediation steps. They also added patch management enhancements and more third-party integrations in late 2025. This shows a commitment to rapid improvement.

3. Atera: All-in-One MSP Management with Simple Pricing

Atera bundles RMM, PSA, patch management, and remote access. Instead of charging per device, Atera uses per technician pricing. For a small or growing MSP, this predictable cost can be a game-changer. 

Atera’s interface is often praised for being straightforward and cloud-based. You can literally sign up and start monitoring clients in minutes. Atera has been incorporating AI as well, for example, AI-powered ticket tagging to help categorize issues faster.

Why choose Atera? 

Flat per-technician pricing with unlimited devices, which makes costs predictable for small teams.

Features

• Per-technician pricing with unlimited devices
• Unified RMM and PSA in one platform (monitoring, ticketing, basic billing)
• Remote access for attended and unattended support
• Patch management and software deployment for endpoints
• Network discovery and asset inventory with device tracking

Pricing 

Plans start around $179 per technician/month billed annually (and $189 billed monthly), covering unlimited devices.

Pros

• From account creation to deploying agents, it’s fast. Auto-discovery of devices and a library of monitors mean you get value on day one.
  
• Includes not just RMM/PSA but also network discovery, customer portals, and contract/SLA management, which is enough to run most operations.
  
• Strong integrations with popular apps such as Microsoft Teams, Slack, Okta, Azure AD, and even WhatsApp notifications for alerts.

Cons

• Some advanced functionality is limited compared to larger competitors. For example, automation is good but not as granular as scripting in NinjaOne, and reporting is fairly basic.
  
• Might not scale seamlessly to very large MSPs, as the per-tech pricing model can become costly if you have a large team, and some users outgrow the product’s depth as they reach hundreds of clients.

Best for

Small- to mid-sized MSPs seeking a hassle-free, unified solution. If you’re just starting or have a lean team, Atera’s flat pricing and user-friendliness are huge pluses.

4. Syncro: RMM + PSA Platform with Deep Microsoft 365 Integration

Syncro merges remote monitoring, PSA, billing, and automation into a single interface for MSPs managing multiple Microsoft 365 tenants. 

It supports policy-driven workflows, offers built-in e-commerce tools for selling services, and integrates with 50+ third-party platforms, including IT documentation, security, accounting, and payments. The interface is designed for fast onboarding and daily usability, with public release notes and an open product roadmap.

Why this tool

Tightly oriented around Microsoft-centric MSPs with simple scripting and accounting-friendly workflows.

Features

• Multi-tenant O365 management from within the RMM
  
• Recurring service billing + storefront module
  
• Native scripting engine with automation triggers
  
• Integrations: IT Glue, Bitdefender, QuickBooks, Stripe, PayPal

Pros

• Replaces multiple systems without a steep learning curve
  
• Actively updated based on community input
  
• Month-to-month flexibility
  
• Built-in sales enablement through product catalog/storefront

Cons

• Reporting lacks advanced customization
  
• Mobile app doesn’t support admin-level workflows
  
• UI inconsistencies during mass edits or batch operations
  
• Per-user model is less ideal for large, distributed tech teams

Pricing information

$129 per technician/month (billed annually); monthly plans available without contract lock-in.

Best for

Mid-sized MSPs (5–50 technicians) focused on Microsoft environments seeking simplicity, automation, and billing under one roof.

5. Naverisk: Unified RMM/PSA with Top-Rated Support

Naverisk is a platform that covers remote monitoring, ticketing, patching, and basic reporting. It supports both cloud-based and on-prem installations, making it a fit for MSPs with compliance or hosting needs. 

The interface is simple and easy to learn, with all core tools in one place. Support is a key strength, users regularly report fast, helpful responses from the Naverisk team. It’s not overloaded with extras but delivers solid performance in daily operations.

Why this tool

Reliable, quick to set up, and backed by strong vendor support. MSPs choose it for its balance of function and simplicity.

Features

• Cloud or on-prem deployment
  
• Combined ticketing, monitoring, patching
  
• Remote control built-in
  
• Direct support team access
  

Pros

• High ease-of-use ratings
  
• 24/7 support with fast response times
  
• Covers all core functions in one platform

Cons

• Ticketing and PSA features are basic
  
• Limited integrations and add-on options
  
• Missing deeper automation tools
  
• Dated interface design

Pricing information

Custom pricing.

Best for

Small to mid-size MSPs that want a straightforward, dependable platform with responsive support.

6. Huntress: Managed EDR Security with 24/7 SOC for MSPs

Huntress provides endpoint detection and response backed by a 24/7 human-led Security Operations Center. Lightweight agents monitor client devices for advanced threats like footholds and script-based attacks. 

When suspicious activity is detected, analysts investigate and provide remediation steps directly in the portal, reducing the workload on MSP teams. It integrates with PSA tools, supports multi-tenant use, and now includes optional managed AV and SIEM features.

This is most effective when paired with a clear internal phishing reporting loop, which we walk through in our guide on building an internal phishing reporting process.

Why this tool

Focused on human-led threat detection and response rather than just automated alerts.

Features

• 24/7 SOC-managed EDR
  
• Persistent threat and exploit detection
  
• PSA ticketing integration
  
• Optional managed antivirus and SIEM modules

Pros

• Human-verified alerts with step-by-step remediation
  
• Strong threat visibility beyond standard AV
  
• MSP-ready portal with client isolation
  
• Security content and community-driven programs

Cons

• Not a full AV replacement by default
  
• Adds per-endpoint cost
  
• Requires tuning to manage alert volume
  
• No network or email security coverage

Pricing information

Per endpoint/month pricing. Volume discounts available. Optional add-ons priced separately.

Best for

MSPs offering managed security or seeking a serious EDR layer without staffing a full SOC. Ideal for SMB clients at risk of phishing, ransomware, or stealthy intrusions.

Recent product updates

Added managed antivirus for macOS, expanded detection rules, and launched SIEM integration for log monitoring.

7. Pulseway: Real-Time Monitoring and Mobile-First RMM

Pulseway is a RMM platform designed for mobile responsiveness. Its standout feature is a full-featured mobile app that lets MSPs monitor, manage, and control client systems from anywhere. The platform supports real-time alerts, remote desktop, patching, and basic PSA features, making it ideal for small teams that need speed and flexibility. Cloud and on-prem deployment options are available.

Why this tool

Mobile-first RMM that lets techs monitor and fix issues directly from their phones.

Features

• Real-time system polling and mobile alerts
  
• Full-featured iOS/Android app
  
• Cross-platform monitoring (Windows, Linux, Mac, SNMP)
  
• Optional ticketing, automation, and PSA modules

Pros

• Best-in-class mobile control for true remote management
  
• Real-time performance data with instant alerting
  
• Broad OS and service monitoring support
  
• Flexible cloud or self-hosted deployment

Cons

• PSA features are limited vs. full-scale platforms
  
• May lack scalability for large enterprise MSPs
  
• Fewer native integrations than top-tier RMMs
  
• No built-in backup or security stack

Pricing

Pricing via calculator (endpoint-based).

Best for

Solo and small MSPs needing mobile-first agility. Ideal for teams that value speed, remote access, and lightweight monitoring without sacrificing responsiveness.

Recent product updates

New automation builder, enhanced mobile controls, and UI refinements for real-time system graphs.

8. NinjaOne: Top-Rated RMM Platform with Automation and Ease of Use

NinjaOne is a cloud-native RMM platform known for its responsive UI, fast onboarding, and wide feature coverage. It supports Windows, macOS, and Linux endpoint monitoring, patching, remote access, scripting, and software deployment. 

The platform includes built-in documentation and service desk modules, and offers extensive third-party integrations for backup, security, and AV tools. 

Why this tool

Clean, fast RMM experience with strong endpoint reliability and very high technician adoption.

Features

• Cross-platform endpoint management with policy automation
  
• Prebuilt and custom scripts (PowerShell, Bash, etc.)
  
• Documentation and ticketing modules
  
• Integrates with Bitdefender, Webroot, Acronis, Datto, HaloPSA, more

Pros

• Fast setup and intuitive interface
  
• Strong automation and alert customization
  
• Scales well across thousands of endpoints
  
• Cloud-native with zero on-prem maintenance

Cons

• Pricing is quote-only and typically premium
  
• Limited ticketing depth for busy helpdesks
  
• Some advanced features rely on third-party tools
  
• No on-prem deployment option

Pricing

Not publicly listed.

Best for

MSPs of any size looking for a stable, user-friendly RMM that won’t bottleneck tech productivity. Particularly strong for mid-to-large MSPs that want to scale cleanly and avoid clunky legacy platforms.

Recent product updates

Expanded automation templates, stronger backup integrations, and enhancements to IT documentation features.

9. Datto RMM: Mature RMM with Strong Integrations 

Datto RMM is a cloud-based remote monitoring and management platform known for strong scripting, automation, and integration with the broader Datto and Kaseya ecosystems. It offers endpoint monitoring, patching, remote access, custom policy creation, and a shared Automation Marketplace. The platform supports large environments, multi-site networks, and flexible job scheduling. It integrates tightly with Autotask PSA and Datto BCDR solutions.

Why this tool

Ideal for MSPs already using Autotask or other Datto products, as it is deeply integrated into the Kaseya ecosystem with strong automation once fully configured.

Features

• Tight integration with Autotask, Datto BCDR, and Kaseya tools
  
• Policy-based automation with advanced conditions
  
• Community script repository (Automation Marketplace)
  
• Built-in ransomware detection and machine isolation
  

Pros

• Proven performance across large MSP environments
  
• Agent-based with offline caching for reliability
  
• Granular control over alerting and automation policies
  
• Security features like 2FA, IP whitelisting, encrypted comms
  

Cons

• UI less modern than newer competitors
  
• Kaseya support and contract terms may be restrictive
  
• Pricing not public and often requires multi-year commitment
  
• No built-in PSA, requires pairing with Autotask or equivalent
  

Pricing information

Device-based pricing with annual contracts. Negotiated quotes; bundling with Autotask may offer better rates.

Best for

MSPs invested in the Datto/Kaseya ecosystem or those needing a policy-rich RMM. Suited for large teams managing diverse infrastructure with tight integration needs.

10. ManageEngine Endpoint Central MSP: Cost-Effective Unified Management

ManageEngine Endpoint Central MSP (by Zoho) offers comprehensive device management across Windows, macOS, Linux, iOS, and Android, plus remote access, patching, software deployment, asset inventory, and PSA/ticketing, all in a multi-tenant platform. 

It’s available as a cloud or on-prem deployment, giving MSPs flexibility based on client compliance needs.

Why this tool

Very feature-rich RMM at a lower entry price, especially attractive for budget-conscious MSPs.

Features

• Unified RMM + MDM + PSA under one roof
  
• True multi-tenant isolation with global policy support
  
• On-prem and cloud options
  
• Built-in vulnerability management and hardening policies
  
• Massive library of scripts/templates

Pros

• Broad feature set at competitive pricing (esp. for on-prem perpetual)
  
• Strong security and compliance focus
  
• Granular role-based access for co-managed IT
  
• Global support presence and rich documentation

Cons

• Dense UI with steep learning curve
  
• Interface responsiveness can lag, especially on-prem
  
• Limited third-party PSA integrations
  
• Some modules (ticketing, remote control) are less polished than standalone alternatives
  

Pricing 

Modular pricing; on-prem licensing offers perpetual and subscription options. Cloud plans are per-device and quote-based.

Best for

MSPs needing flexible deployment models, granular control, and enterprise-grade endpoint management at a lower total cost of ownership, especially those serving regulated sectors or offering co-managed services.

11. LogMeIn Resolve: Remote Support-Centric IT Management

GoTo Resolve (formerly LogMeIn) blends remote access, RMM, and ticketing in a modern, security-forward package. Built with zero-trust principles, it’s ideal for MSPs who prioritize safe remote access and rapid deployment. The platform includes endpoint monitoring, patching, remote control (powered by LogMeIn tech), MDM, and helpdesk tools, wrapped in an intuitive SaaS interface.

Why this tool

Remote support is the core strength, with lightweight RMM and MDM layered on top.

Features

• Zero-trust controls for sensitive actions
  
• Seamless remote sessions (attended/unattended)
  
• Ticketing system and technician chat
  
• End-user self-service remote access
  
• Modular pricing and fast SaaS onboarding

Pros

• End-to-end encryption and MFA across the stack
  
• Reliable remote access, including locked/UAC sessions
  
• Built-in ticketing and Teams-based support chat
  
• Password vault + secure file transfer
  
• Free tier and modular MSP pricing (starts low, scales up)

Cons

• Launched in 2024; some features are still maturing
  
• Limited third-party integrations (for now)
  
• No SNMP/network device monitoring
  
• Subscription-only licensing model

Pricing 

Starts at $2.75/device/month (or label pricing as module-based).

Best for

MSPs focused on responsive support, secure remote sessions, and a fast setup. Great for smaller teams or those migrating from TeamViewer/Rescue who want a more integrated, modern tool. Ideal when endpoint support takes priority over complex infrastructure monitoring.

12. Auvik: Cloud-Based Network Monitoring and Management

Auvik gives MSPs a powerful view into client networks by automatically mapping and monitoring routers, switches, firewalls, and more. Unlike endpoint-focused RMMs, Auvik specializes in the infrastructure layer, making it essential for managing complex network environments. It’s agentless, cloud-based, and supports multi-tenant management out of the box.

Why this tool

When networks are opaque or troubleshooting takes too long, Auvik adds visibility. Network monitoring depth and automatic topology mapping are the standout features.

Features

• Real-time network discovery and topology mapping
  
• SNMP/syslog-based monitoring with 50+ best-practice alerts
  
• Config backup and change tracking
  
• Remote CLI access (SSH/telnet) via cloud portal
  
• PSA integrations for automated alert-to-ticket workflows

Pros

• Dynamic, client-ready network maps
  
• Pre-tuned alerts reduce setup time
  
• Config backups prevent data loss during hardware failures
  
• Supports multi-site, role-based MSP use
  
• Easy to deploy and use via SaaS

Cons

• Per-device pricing can be high for small/simple networks
  
• Advanced SNMP monitoring limited in base tier
  
• No full packet analysis or NetFlow unless upgraded
  
• Requires basic networking knowledge to interpret alerts effectively

Pricing 

• Custom pricing. No fixed list prices.

Best for

MSPs managing sites with multiple VLANs, switches, or wireless infrastructure. Especially valuable where uptime, documentation, and config control matter. Auvik is ideal for MSPs who want to eliminate blind spots in network monitoring without adding complexity.

13. LogicMonitor: Enterprise-Grade Hybrid Infrastructure Monitoring

LogicMonitor is a cloud-based monitoring platform built for full-stack visibility, covering everything from legacy infrastructure to cloud-native services. It’s agentless, collector-based, and known for automatic discovery, broad device support, and advanced anomaly detection. Though not MSP-exclusive, it’s widely used by MSPs with complex enterprise clients.

Why this tool

Designed for large-scale hybrid and cloud infrastructure monitoring rather than endpoints.

Features

• Monitors on-prem, cloud (AWS, Azure, GCP), network, and apps
  
• AI-assisted alerting and dynamic thresholds
  
• Custom dashboards, multi-client isolation, and white-labeling
  
• 2,000+ integrations (ITSM, messaging, automation)
  
• Reporting engine with scheduled exports and client-ready visuals

Pros

• Broadest monitoring coverage in class – API, SNMP, cloud-native, SaaS
  
• Collector architecture means no heavy infrastructure required
  
• Reduces alert fatigue via intelligent baseline learning
  
• Deep customization with scriptable checks and extensibility
  
• Supports MSP branding, client access control, and portal customization

Cons

• Premium pricing, best suited for large or demanding clients
  
• Steep learning curve; requires effort to fine-tune monitoring and alerts
  
• Not built for remediation, monitoring only
  
• No built-in long-term log retention; primarily focused on metrics
  
• Underutilization risk without a dedicated resource managing it

Pricing 

Quote-based

Best for

MSPs supporting large or complex IT environments, particularly hybrid cloud or multi-site deployments. Ideal when SLAs require proactive monitoring and rich reporting. 

14. Domotz: Lightweight & Affordable Network Monitoring for MSPs

Domotz is a lightweight, cloud-managed network monitoring platform aimed at MSPs managing small to mid-sized networks. It deploys a local collector (via NAS, Raspberry Pi, VM, or PC) that scans the LAN, maps devices, tracks status, and provides basic bandwidth and SNMP visibility. Its interface is simple, with tools focused on availability monitoring, remote access, and inventory – not deep performance analytics. While less comprehensive than Auvik or LogicMonitor, Domotz delivers reliable network visibility with minimal setup.

Why choose Domotz

Flat per-site pricing makes it ideal for simple network visibility without per-device sprawl.

Features

• Built-in remote access (SSH, GUI, web)
  
• Basic SNMP polling and device inventory
  
• Remote power control for smart PDUs
  
• Mobile app with white-label support

Pros

• Simple setup with flexible deployment options
  
• Flat-rate licensing per site (no per-device fee)
  
• Built-in remote access to device GUIs, SSH, or consoles
  
• Basic topology mapping, SNMP polling, and inventory
  
• Remote power control (smart PDUs, PoE)
  
• PSA integrations and mobile app white-labeling
  

Cons

• Limited performance metrics and historical analytics
  
• No cloud or external service monitoring
  
• Not ideal for large or complex networks
  
• Custom SNMP and device config features are limited
  
• Lacks multi-subnet mapping and VLAN awareness

Pricing

Starts at £1.50/device (and free visibility for unlimited devices)

Best for

MSPs supporting many small networks, SMB clients, or IoT-heavy sites that need basic uptime visibility and remote access without the overhead of a full NMS.

15. SolarWinds: Legacy IT Management Suite with Comprehensive Features

SolarWinds and its MSP-focused spin-off N-able offer a broad portfolio of IT management tools covering monitoring, patching, backup, remote access, ticketing, and email security. These platforms are deeply entrenched in the MSP space and are known for their breadth of features and monitoring depth. 

Why choose SolarWinds/N-able

Broad, mature toolset covering almost every MSP need, built over many years.

Features

• Application-aware monitoring and custom SNMP
  
• PowerShell automation and remediation rules
  
• Centralized patch, AV, and backup control
  
• Mature script libraries and community plugins
  
• Brandable reports and portals for client delivery

Pros

• Includes RMM, PSA, backup, AV, mail security, and remote access
  
• Custom SNMP/OID checks, bandwidth monitoring, and application-level visibility
  
• PowerShell scripting, patch rules, auto-remediation workflows
  
• Shared scripts, forums, and partner ecosystem
  

Cons

• Lingering brand damage from the 2020 Orion breach
  
• Older UIs and inconsistent UX across modules
  
• Integration between products isn’t fully seamless
  
• Per-device pricing can stack up quickly across modules
  
• Complex onboarding curve for N-central

Pricing

Modular and contract-based. Discounts and minimums apply for larger MSPs.

Best for

Mid to large MSPs seeking a full-stack, enterprise-capable platform with long-term viability. 

16. HaloPSA: Highest-Rated PSA for Service Desk & Business Management

HaloPSA is a modern all-in-one PSA platform covering ticketing, asset management, billing, project tracking, CRM, and more. Originally developed in the UK, it has grown rapidly and is especially praised for its clean UI, deep configurability, and flat-rate pricing that includes all features. It supports both cloud and on-prem deployments and is increasingly popular among MSPs seeking an alternative to legacy PSA tools.

Why choose HaloPSA?

Modern PSA with flat pricing that includes all modules, avoiding add-on fatigue.

Features

• Unified licensing across modules
• Visual workflow and field customization
• Native integrations with major RMM/CRM platforms
• Cloud or on-prem deployment flexibility
• Scheduled reporting and KPI dashboards

Pros

• Flat-rate pricing includes all modules
  
• Clean, modern web UI with drag-and-drop customization
  
• Deep workflow and field configurability
  
• Strong integrations (RMMs, accounting, email, MS Teams)
  
• Supportive onboarding and responsive vendor
  

Cons

• Smaller U.S. user community compared to legacy PSAs
  
• Some niche features (e.g. advanced procurement) still developing
  
• Mobile app lags behind desktop experience
  
• On-prem install requires internal server expertise
  
• Requires thoughtful setup to optimize its flexibility
  

Pricing

Pricing is calculator-based. For example, HaloPSA’s pricing estimator shows an estimated $105 per agent/month for 5 agents on annual billing (USD). Your actual quote will vary by agent count and billing terms.

Best for

MSPs looking for a modern, full-featured PSA that’s easier to implement and use than ConnectWise or Autotask. 

17. Accelo: PSA Centered on Project Management & Client Workflows

Accelo is a PSA built for professional services firms, making it a strong option for MSPs with project-heavy workflows. It blends ticketing, project management, billing, and CRM into one system, allowing teams to manage both ongoing support and large client projects. With features like Gantt charts, task dependencies, auto time capture, and retainer automation, Accelo supports MSPs that offer consulting, deployments, or retainer-based services beyond traditional helpdesk.

Why choose Accelo?

Strongest option for MSPs where project management and client work planning matter as much as tickets.

Features

• Gantt views and task dependencies
• Retainer automation and project budgeting
• Sales-to-service pipeline tracking
• Client dashboards with service delivery metrics
• Time and expense sync with QuickBooks/Xero

Pros

• Built-in CRM and sales-to-service conversion
  
• Profitability reporting per project/client

Cons

• Learning curve due to the breadth of features
  
• Higher cost if using the full suite across all users
  
• No built-in RMM, backup, or documentation stack

Pricing

Modular per-user pricing. As of 2026, full platform access is around $79–$99 per user/month depending on modules.

Best for

MSPs delivering significant project work alongside support, such as migrations, consulting, or dev services. Also ideal for MSPs wanting unified operations across sales, service, and billing. Less suited for pure-play break-fix or MSPs focused solely on endpoint management.

18. BigTime – Time Tracking and Billing Accuracy for MSPs

BigTime is a PSA platform with a core focus on time tracking, billing, and financial visibility. Built for professional services, it’s a favorite among MSPs that want to tighten up billable time capture, manage complex billing models, and ensure accurate invoicing. While it includes basic project and resource management, its main strength is in making time entry painless and linking it directly to budget tracking and invoicing. It integrates well with accounting tools like QuickBooks and Xero.

Why choose BigTime? 

Financial accuracy first. Time tracking and billing precision are the core values.

Features

• Daily time capture reminders and approvals
• Role-based rate cards and billing rules
• Financial performance and margin reports
• Native QuickBooks/Xero integrations
• Mobile-first UI to support distributed teams

Pros

• Easy entry via web or mobile, daily reminders, and approval workflows
  
• Supports multiple billing types, rate cards by staff/project/client
  
• Reports on billability, profitability, utilization, and budget burn-down
  
• Low friction for techs to log time regularly
  

Cons

• Lacks quality in ticketing, service desk, or RMM features
  
• May not justify cost if you’re already billing effectively

Pricing

BigTime offers several tiers. As of 2026, typical pricing for the Premier Plan (time tracking, billing, reporting, resource planning) is around $45–$60 per user/month, depending on modules and user count. Lower-tier plans start near $20/user/month but may lack advanced billing tools.

Best for

Ideal for teams who struggle with timesheet compliance or late invoicing. Also suited for MSPs that want to optimize financial performance across projects and client engagements.

19. N-able N-central: Scalable RMM for Growing MSPs

N-able N-central is an enterprise-grade RMM platform designed for MSPs managing thousands of endpoints. Built with scalability and precision in mind, it provides extensive monitoring, patching, antivirus, automation, and backup capabilities through a single agent. While available as a hosted service, it’s traditionally self-hosted, offering full control over infrastructure. N-central excels in hierarchical policy management, multi-tenancy, and scripting, making it a serious choice for MSPs that have outgrown lighter RMMs.

Why choose N-central

With drag-and-drop automation scripting, brandable client portals, and layered security, this enterprise-grade RMM is built for scale, policy inheritance, and complex environments.

Features

• Visual automation scripting (Automation Manager)
• Unified agent for patch, AV, and remote access
• Role-based access and custom monitoring templates
• Dedicated support for co-managed IT workflows
• Integrated reporting and asset tracking

Pros

• Extremely detailed visibility, including SNMP, services, and custom checks
  
• Visual scripting via Automation Manager and reusable service templates
  
• One install handles monitoring, patching, remote control, and AV
  
• Isolated customer environments with optional branded portals

Cons

• Requires onboarding time and often dedicated admin oversight
  
• Plays nicest with its own PSA, AV, and credential tools

Pricing

Pricing varies by features and scale. A full-stack deployment (RMM + AV + patch + backup) can range around $20–$30 per user/month, while per-device RMM-only models can be significantly lower with volume discounts. N-able typically negotiates based on commitment and scale.

Best for

Growing MSPs managing diverse environments, or those already handling large client fleets needing strict policy control and automation. Also suitable for MSPs offering security services or co-managed IT.

20. ConnectWise Automate (LabTech): RMM for the ConnectWise Ecosystem

ConnectWise Automate (formerly LabTech) is a veteran RMM platform built for power users. Designed for deep automation and custom monitoring, it integrates tightly with the ConnectWise suite, particularly Manage (PSA) and Control (remote access). It’s primarily self-hosted and offers exceptional scripting and customization, ideal for MSPs that want full control over their RMM workflows, especially at scale.

Why choose Automate

Extreme customization and scripting power for MSPs willing to invest in tooling expertise.

Features

• Full scripting and SQL query support
• Tight PSA and remote control integration
• Agent watchdog and self-healing policies
• Plugin marketplace and community automation
• Configurable monitoring thresholds and alerts

Pros

• Templates, monitors, scripts, and behaviors are all configurable
  
• Syncs tightly with ConnectWise Manage for ticketing, assets, and time tracking
  
• Automate nearly anything, including scheduled tasks and conditional workflows
  
• Rich ecosystem of plugins, scripts, and community best practices
  
• Built-in watchdog service to repair the RMM agent automatically
  

Cons

• Some users report inconsistent agent check-ins or server performance issues
  
• Higher price point and long-term commitment, especially when bundled

Pricing

Pricing typically starts in the $15–$25 per endpoint/month range when part of the broader ConnectWise stack. Standalone RMM pricing can vary based on features and contract terms. ConnectWise generally requires annual contracts.

Best for

Automate excels when you need granular control and are willing to invest time and technical resources to deeply customize your RMM.

After reviewing these 20 solutions, you can see that each MSP software has its strengths. Next, we’ll discuss how to evaluate which combination is right for your business and outline key trends shaping MSP platforms in 2026.

What to Look for When Evaluating MSP Software in 2026

Choosing MSP software in 2026 means balancing power, simplicity, and future-readiness. Focus on these:

• Choose platforms that combine core functions like RMM, PSA, and security while supporting multi-tenant architecture. This reduces tool sprawl and simplifies client management.
  
• Prioritize software with built-in automation and AI. Look for features like auto-remediation, smart ticket routing, or predictive alerting to reduce manual work.
  
• Select vendors with strong security design. Mandatory two-factor authentication, role-based access, audit logs, and compliance certifications like SOC 2 or ISO 27001 are critical.
  
• Ensure the tool integrates well with your stack. Open APIs and support for RMM, billing, documentation, and PSA systems are important for smooth operations.
  
• Pick solutions with a strong mobile experience. Responsive web interfaces or full-featured mobile apps let your team manage issues from anywhere.
  
• Look for solid reporting and real-time visibility. Dashboards, scheduled client reports, and trend analytics help improve service and justify value.
  
• Make sure the platform can scale with your growth. It should handle thousands of endpoints without slowing down or requiring major rework.
  
• Choose vendors with reliable support and an active user community. Fast help and peer-shared resources matter when running a busy MSP.

Choosing the Right MSP Tools for Your Business

Your stack should match your size and how you actually operate. 

• Solo MSPs usually do best with all-in-one platforms like Atera or Syncro that keep setup and overhead low.
  
• As teams grow, reliability, automation, and clearer separation between clients start to matter more, which is why many MSPs pair tools like NinjaOne or N-central with a PSA such as HaloPSA or ManageEngine.
  
• Larger or fast-scaling MSPs often move toward more customized stacks built around platforms like ConnectWise, LogicMonitor, or ServiceNow to gain tighter control and standardization.
  
• MSPs that position themselves as security-first should make tools like Huntress and PowerDMARC core parts of the stack, supported by RMMs that offer strong access controls, alerting, and reporting. 

We’ve also compared email authentication with other phishing prevention approaches in our article on email security services designed to stop phishing attacks. 

The right mix depends on whether your biggest risk is missed threats, limited visibility, or inconsistent response.

Before committing, test tools with your team, review what clients will actually see, and plan onboarding realistically. The best MSP stacks save time, support growth, and make it easier to deliver consistent service as your business scales.

If you want to add DMARC as a managed service, start simple: pick one high-risk client domain, get visibility into all legitimate senders, and move from monitoring to enforcement in phases. PowerDMARC makes that rollout easier across multiple tenants with client-ready reporting.

Explore PowerDMARC now. 

FAQs

What’s the difference between RMM and PSA?

RMM manages and automates client systems. PSA manages tickets, schedules, billing, and operations. One handles the tech, the other runs the business.

Should I choose a unified platform or a best-of-breed approach?

Unified platforms are simpler and cost-effective, ideal for smaller MSPs. Best-of-breed stacks offer more power and flexibility but require integration and management effort.

How long does implementation take?

Basic setup can be done in days. Full rollout with training, automation, and migration typically takes 4 to 8 weeks, depending on team size and complexity.

What does MSP software typically cost?

Expect $100–$300 per tech per month for a full stack. Unified tools are cheaper. Costs vary based on modules, scale, and contracts, always check for add-ons and negotiate.

How do I migrate from one platform to another?

Clean your data first. Most vendors offer tools or services to help. Migrate in phases, communicate changes to clients, and keep the old system archived for reference.

How can I ensure cloud tool security and data privacy?

Use vendors with SOC 2 or ISO 27001 certifications. Enforce MFA, review permissions regularly, and check encryption policies. Most risks come from poor account security, not the platform.