DMARC MSP Case Study: How Primary Tech Simplified Client Domain Security with PowerDMARC
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“Robust DMARC Solution with Great Support and Intuitive Dashboard”
Ryan Scott
(Technical Team Leader, Primary Tech)
Overview
Company: Primary Tech
Customer Type: MSP Partner
Country: United Kingdom
As a Managed Security Services Provider (MSSP), Primary Tech plays a crucial role in providing cost-effective and cutting-edge IT support and cybersecurity solutions to its clients in the UK. As email remains a top attack vector for phishing and spoofing, Primary Tech partnered with PowerDMARC, a robust platform that simplifies email authentication and provides advanced threat visibility.
The Challenge
Primary Tech’s technical team, led by Ryan Scott, was faced with the complexities of managing DMARC, SPF, and DKIM across a diverse client base. With major email service providers ike Google, Yahoo, and Microsoft mandating DMARC for bulk senders, implementation was no longer optional! They needed a scalable solution to help them:
- Monitor authentication issues across multiple domains
- Move clients confidently from DMARC monitoring to enforcement
- Demonstrate measurable improvements in email security and deliverability
The Solution
After evaluating several options, Primary Tech chose PowerDMARC’s DMARC MSP Partner Program for its multi-tenant capabilities, intuitive interface, and responsive support.
“PowerDMARC makes domain security straightforward. The dashboard is clean, easy to navigate, and provides a clear breakdown of DMARC reports. Their support team is also incredibly responsive and knowledgeable,” said Ryan Scott, Technical Team Leader at Primary Tech, while reviewing PowerDMARC on G2.
PowerDMARC empowered Primary Tech to:
- Manage DMARC, SPF, and DKIM records across multiple clients from a multi-tenant, centralized dashboard
- Leverage real-time threat intelligence and forensic insights
- Receive step-by-step guidance to transition domains from p=none to full enforcement
- Gain transparency with detailed reporting, making it easier to communicate risk and progress to clients
The Result
With PowerDMARC, Primary Tech transformed its domain security offering into a more efficient, proactive service. The benefits included:
- Significant reduction in time spent managing and troubleshooting client DMARC records
- Faster onboarding of new clients into the email authentication ecosystem
- Increased trust from clients, who now see clear, actionable reports and tangible improvements in domain security
- Improved deliverability and inbox placement reported by clients
Final Words
PowerDMARC became a value-add that helped Primary Tech differentiate itself as a trusted MSSP in a competitive market. If you, too, would like to offer email authentication as a service and help your clients stay deliverable in the face of evolving industry requirements, contact us today!
Domain & Email Security Expert at PowerDMARC
Ahona is the Marketing Manager at PowerDMARC, with 5+ years of experience in writing about cybersecurity topics, specializing in domain and email security. Ahona holds a post-graduation degree in Journalism and Communications, solidifying her career in the security sector since 2019.
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